Adeptra Sucks Customer Reviews and Feedback

From Everything.Sucks

Formed in 1996, Adeptra was in the business of automated, fully interactive consumer communications. Users of the company's products included half of the top 10 North American card issuers, 7 of the leading 10 UK card issuers, and 4 of the top 5 Australian card issuers. Adeptra was acquired by global analytic software firm FICO in September 2012. For more information, visit www.fico.com.

Reviews

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Former Employee - Anonymous Employee says

"Bipolar senior management - boring. horrible bosses - nothing to do"

Former Employee - BA/PM says

"Had too many clients considering the small amount of resources available"

says

"Number of working hours is arbitrary. Employment is based on constant fear of dismissal. Profane language abuse is tolerated as feedback. There is no sense of team."

Current Employee - Anonymous Employee says

"Terrible work live balance Terrible internal processes Poor quality product No induction program Zero training Zero support"

Current Employee - Senior Systems Administrator says

"About 3 years ago, on wake of rapid growth, number of middle managers appeared. Most of them are soulless and more importantly brainless bureaucrats with no respect for technical staff."

Former Employee - Technical Engineer says

"poor management, confusing procedures and policy"

says

"Sr. Leadership did not act quickly enough in dealing with resources constraints, especially off-shore resources. Priorities kept changing based on client escalations. Health benefits were costly and not very good."

Former Employee - Account Management says

"the company lacked a clear vision and direction, constantly flipping priorities, no work/life balance (fully expected to give your life away). started using bandaids to address problems, promoting people who made the most noise but didn't have the skill sets for the jobs at home."

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